frequently questions asked
Visit our Installation Guide, if you encounter any issues, don’t hesitate to reach out to us via WhatsApp or Email!
We are here to help you 24/7, feel free to contact our technical support team.
Simply allow our team to process your order, which typically takes between 5 minutes and 4 hours. Once your payment is verified, we’ll promptly respond via email or WhatsApp.
IPTV works seamlessly worldwide, no matter where you live or travel. As long as you have a stable internet connection, you can enjoy thousands of TV channels without any limitations
Our IPTV service offers exceptional quality, comparable to the best in the market. We prioritize network traffic to ensure seamless streaming, minimize delays, and prevent service fragmentation. Our commitment to maintaining optimal performance guarantees you a high-end, uninterrupted viewing experience.
No you can not. Multiple login on one account can block your username and IP address. However, you can request an additional connection for an additional fee.
Once you submit a support question, we do our best to quickly identify the issue. Depending on the complexity of the case, it may take more or less time, but typically, we aim to respond within minutes.
We are proud to be one of the best service providers on the internet, offering a seamless experience with no freezing technology and an impressive 99% uptime.
You can enjoy our External IPTV service for as long as you like, with the flexibility to renew anytime. Simply pay as you go!
No, you can connect to OTTAIPS servers via the internet, without the need for dish or satellite equipment.
A minimum of 16 Mbps is required for a smooth experience. The internet connection should be stable and of good quality. The better and more stable your internet connection, the clearer the image quality will be, with no interruptions during matches, movies, or series.
We support a wide range of devices, including MAG, Android smartphones, Android boxes, Enigma, DreamBox, Vu+, PC, VLC, Kodi/XBMC, Smart TVs and more...
We always strive to provide the best experience for our customers, ensuring that channels stay up and running. However, in rare cases, some channels may experience temporary issues. If this happens, rest assured that we are working quickly to resolve the problem. In some instances, we may replace a channel with another to maintain your viewing experience.
Orders are typically processed manually. Please allow us some time; we aim to serve you within 5 minutes to 4 hours.
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