Introduction

These Billing Terms and Conditions (“Billing Terms”) govern the purchase and payment of products and services through our website, ottaips.com (the “Site”). By using the Site, placing an order, or making a purchase, you agree to be bound by these Billing Terms, along with our Terms of Service and Privacy Policy, which are incorporated by reference.

Pricing and Currency

All prices listed on the Site are in CAD (CA$) unless otherwise specified. Prices are subject to change without notice. OTTAIPS LLC reserves the right to modify or discontinue products and services at any time, at its sole discretion. Any pricing changes will not affect orders that have already been placed and confirmed.

Payment Methods

ottaips.com accepts a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, and Discover), debit cards, and online payment platforms (such as PayPal). By providing your payment information, you certify its accuracy and authorize OTTAIPS LLC and its payment processing partners to charge your selected payment method for the total amount of your order.

Taxes

You are responsible for any applicable sales, use, or value-added taxes (collectively, “Taxes”) associated with your purchase. OTTAIPS LLC will collect and remit Taxes as required by applicable laws. If you are exempt from certain Taxes, please provide valid proof of exemption so we can adjust your order accordingly.

Order Confirmation, Cancellation, and Refunds

After successfully completing your order, you will receive a confirmation email. OTTAIPS LLC reserves the right to cancel any order at its sole discretion for reasons such as suspected fraud, inventory shortages, or pricing errors. In such cases, you will be notified via email, and any charges made will be refunded in full.

Refund requests must comply with our Refund Policy, which outlines specific terms for returns and exchanges. We strongly encourage you to review the Refund Policy before making a purchase.

Chargebacks and Disputes

If you have concerns or disputes about a charge made by ottaips.com, we urge you to contact our customer support team before initiating a chargeback with your payment provider. Our team is committed to resolving issues or misunderstandings promptly.

Changes to Billing Terms

OTTAIPS LLC reserves the right to modify these Billing Terms at any time without prior notice. Updates will take effect immediately upon being posted on the Site. Continued use of the Site or making purchases constitutes your acceptance of the updated Billing Terms.

Contact Information

If you have any questions or concerns about these Billing Terms or your purchase, please contact our customer support team at support@ottaips.com, and we’ll be happy to assist you.